Privacy Policy

At Markgrovestee, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from markgrovestee.com.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, shipping address, phone number, and payment details (processed securely via third-party providers).
  • Order Information: Products ordered, order history, and purchase preferences.
  • Technical Data: IP address, browser type, time zone, referring URL, and device information.
  • Usage Information: Pages visited, time spent on site, and interactions with our site (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Fulfill and manage your orders
  • Process payments securely
  • Send order updates and customer service messages
  • Improve our website, products, and customer experience
  • Send promotional offers or updates (only if you opt-in)

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only with trusted third parties necessary to provide services to you, such as:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping providers (e.g., USPS, DHL)
  • Email marketing platforms (e.g., Mailchimp – only if you opt in)
  • Website analytics services (e.g., Google Analytics)

These third parties are required to protect your information and use it only for the services they provide on our behalf.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics. Cookies help us:

  • Remember items in your shopping cart
  • Understand user behavior and preferences
  • Deliver relevant advertisements

You can disable cookies through your browser settings, but this may affect site functionality.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request data portability

To exercise any of these rights, please contact us at support@markgrovestee.com.

6. Data Retention

We retain your order and account information for as long as necessary to provide our services and comply with legal obligations. You can request that we delete your data at any time, subject to applicable laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

All payment information is processed securely through encrypted, PCI-compliant third-party services.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

📩 Email: support@markgrovestee.com
 🌐 Website: markgrovestee/contact